We do our best to answer all your requests and questions in a timely manner. However as the number of users of Theophilos rises worldwide there may be a short delay before we get to you with an answer. Therefore we would like to ask you first to check our Frequently Asked Questions (FAQ) page where you will find answers to many common issues.
When reporting a bug or asking for a solution to some specific problem, please provide as many details as possible (your system setup, error message text, etc...). This will help us to find the cause and offer a solution in less time.
You might find it helpful to know that we ourselves rely on the online FAQ and the built-in help when answering your questions. You'll save yourself a lot of time if you look at those documents first before contacting us.
If you need our assistance or have any questions please send e-mail to: support@theophilos.com